A grumble about questionpro
A while back I wrote about Questionpro as part of a posting about tools academics might find useful and (on my personal blog) as part of a roundup of online questionnaire tools. They do indeed have lots of features and a free academic trial but be warned - if you need to go back to the survey you used after the six month trial is over - even just to get at your existing data - you’ll have to pay. Not only that but you’ll have to give them your credit card details and agree to monthly payments (at least $15) which you will then have to remember to cancel when you’ve got what you need.
Admittedly all of this is documented on their site but it’s still annoying that they couldn’t cut me some slack to get at my data.
I hope someone out there can tell me of a service which is web-based, hosted, reasonably powerful and free for unlimited academic use…
David Brake
September 28th, 2006 at 5:31 pm
David,
First of all, in the interest of full disclosure I am the co-founder and ceo here @ QuestionPro.
The Student Research Sponsorhip that we offer is fairly simple - Its free for students, for 6 months. Not 7 months, not 5 months. This is clearly documented here (See under what QP Provides):
http://www.questionpro.com/student-research/
So, I think its unfair when you “grumble” about a FREE license that is valid for 6 months! QP _did_ provide you with the service or hosting, collecting and providing analysis tools for 6 months as licensed.
I dont know of _any_ other provider that gives a free service like this and that is reasonably powerful.
September 28th, 2006 at 8:46 pm
I agree that yours is the best offer around and seems to be among the most powerful. I also appreciate your choosing to respond. I urge you however to find some way to allow people to *access* (not add to, not manipulate but just access) data after the end of a trial period. I have every sympathy with your not wanting people to use your product actively (ie add new questionnaires, recruit more people) longer than a trial period but I was frustrated that I could not even look at my existing data. I recognise that this may be difficult to implement - in that case perhaps you could allow people to return to their data after the trial period for periods of only a few minutes at a time - too short to do anything significant that is new but long enough to browse around their data.