What are average speaking speeds and typing speeds?
Sunday, January 28th, 2007I have been thinking about a methodological issue - online interviewing vs face to face. One issue is simply the likely amount of data one can reasonably get from an interviewee in a given time. If the average Internet user’s typing speed is 30-40 words per minute (based entirely arbitrarily on what Microsoft seems to think an “average user” might achieve) while the average speed of normal speech is 280 word per minute (again only rather loosely sourced) then given the same time commitment from your interviewee you’ll only get about 15% as much typed info as you would get face to face. Of course there are a lot of other variables in there to help you decide what method to use but I would still be interested to know if anyone can provide proper citeable estimates of typical typing and speaking speeds to use as rules of thumb. It strikes me that differential typing speed might be an under-measured index of the digital divide as well…